Vacancy: Digital Communication Campaigns Officer

The Media Foundation for West Africa, a regional Free Expression Rights and Media Development Advocacy Organisation is seeking an ideal candidate to fill the position of Digital Communication Campaigns Officer, for a six-month contract. The position holder will be based at the organisation’s head office in Accra.

Desired Skills
• Excellent written communication skills with previous experience of news and advocacy report writing for media publications;

• Knowledge and previous experience in web content management systems, and digital communications tools such as infographics including knowledge in use of content enhancement softwares;

• Excellent writing and proof-reading skills are a must;

• Experience working on campaigns and understanding of campaign (especially online) strategies is desired;

• Ability to work under pressure while meeting tight deadlines.


Some of the key responsibilities for the incumbent will be the following:

• Write, edit and produce appropriate content for the organisation’s website, social media pages (facebook, twitter, youtube) and monthly newsletter

• Propose and work on digital communication initiatives with the support of colleagues

• Recognise, and work on website development needs for effective online communication with the organisation’s audiences

Apply for the position by sending cover letter and CV to or Only shortlisted candidate will be contacted.

Closing date for applications Tuesday, October 20, 2013. Selected candidate will start work from November 1, 2013.

JOB OFFER: Chief Commercial Officer (CCO)


Terms of Reference

Position title: Chief Commercial Officer – Clean Team
Duty station: Kumasi, Ghana
Reports to: WSUP Enterprises Manager
Direct reports: General Manager, Staff

Clean Team is a social business that makes sanitation profitable and makes acquiring a household toilet easy. We’ve started in the low income areas of Kumasi, Ghana, where we supply households with an attractive branded portable toilet and collect the waste 2-3 times per week. Once at our central site, we are able to convert the waste into energy and organic fertiliser. We are making a significant contribution to the global sanitation crisis by pioneering a new form of household sanitation with potential for wide scale replication in developing and emerging markets. Visit for more info.

In partnership with Unilever, we’re growing the business from 350 toilets to date to reach 1,000 by the end of the year. Next year we will use private finance to expand to 10,000 households in Kumasi alone. We are seeking an experienced manager to develop and implement our growth plan, developing the four key areas of the business: marketing, operations, human resources and finance. This is an 18-24 month consulting position based in Kumasi, Ghana. Below is the type of person we are looking for. Not only will he/she bring a wealth of skills and experience to guide our hugely talented staff, but he/she will buy into the vision that Clean Team will make a significant, meaningful impact to global poverty. If you’re excited about this opportunity, then please apply.

Scope of Services:

Accountable for developing and implementing a growth strategy to reach 10,000 customers by 2014, ensuring that each department – marketing, operations, human resources and finance – develops its capacity, works together effectively and grows in a well-planned and coherent manner.

Key Activities:

  • Appraise the current health of the business and develop a growth plan to reach 10,000 customers in Kumasi, Ghana by early 2015.
  • Develop the capacity of each division – marketing, operations, human resources and finance – to deliver the growth plan, ensuring that robust systems and processes are in place and staff are adequately trained.
  • Designing and implementing a ‘Clean Team Academy’ that ensures new recruits are quickly up to speed in their respective job function and the existing team continuously improves.
  • Develop a repeatable model of ‘central processing sites’ around the city to support Clean Team’s growth.
  • Improve and standardise ‘central processing site’ design and operations.
  • Effectively plan and manage an annual R&D budget, identifying and managing new projects that help to improve the overall business model in the short term.
  • Provide general support and guidance to existing management, who are responsible for running the current business, such that it is in a good shape to grow.
  • Coordinate expert inputs from WSUP and non-WSUP visitors, ensuring the interests of the business are protected at all times.
  • Oversee external communications to make Clean Team a known entity within the social enterprise sector.


  • Successful experience of integrating sensitively within an existing local management team.
  • Has extensive experience in growing and evolving small businesses with external investment.
  • Has excellent experience in designing and implementing new employee training schemes and learning and development schemes for existing staff.
  • Collects, analyses and evaluates data to make fact-based decisions.
  • Can think creatively and strategically at a high level whilst thinking through the details.
  • Exemplary verbal and written communication skills.
  • Experience with human-centred design is beneficial.

Working conditions:

  • Based at head office in central Kumasi with considerable amount of time in the field with staff
  • Fast-paced, frugal start-up, fun working culture, hugely talented local staff


Please specify expected day rate in cover letter. In addition to the day rate, WSUP will cover costs of flights, inoculations and visas only.

Submission of Proposal

Consultants shall outline their experience, approach, and work plan in their proposal and include an appropriate day rate plus expenses mentioned above. Proposals shall be submitted to Andy Narracott, ( by 09:00 (BST) on 26th August 2013.


wsup_logoWSUP-supported projects work with the low income communities to ensure service levels are adequate, affordable and reflect the needs and demands of the community as well as ensuring that their responsibilities as good consumers are met.  In addition, WSUP works with both the service providers and the community to open dialogue between them. There are great benefits in this partnership approach for all stakeholders: consumers, local service providers, local NGOs, donors and the private sector. The most important stakeholders – the urban poor – gain access to lasting water and sanitation services and actively participate throughout the project.

Position title: Enterprises Lead Duty station: Kumasi, Ghana

Reports to: Manager (WSUP Enterprises) Direct reports: Project staff, Consultants

Position summary:
Over a billion people already live in low income urban communities globally, and Africa’s urban population is set to triple to 1.23 billion between 2010 and 2050. Understandably, the increasing urban population is stretching the resources of public service providers, with public investment failing to keep pace. Despite being underserved, the urban poor are paying many times more for essential services than wealthier populations in both health and economic terms. The private sector is naturally filling the gap in consumer demand, but with limited impact. WSUP Enterprises works to change that. WSUP Enterprises is a new dedicated business unit within WSUP bringing the requisite combination of skills and disciplines to strengthen private sector delivery of clean water and sanitation to consumers at the base of the economic pyramid (BoP). Initially focussing in four out of WSUP’s six countries, it focuses on three high impact areas: support SME growth by improving access to finance; building scalable and sustainable inclusive business models; and providing business consulting services to the most promising entrepreneurs. We are seeking a visionary leader with experience in both urban water/sanitation service delivery and social enterprise to lead our Enterprises programme in Ghana. They will demonstrate passion, entrepreneurial spirit and empathy with WSUP’s aims and values. This is a demanding role that requires a high calibre, dedicated leader with a deep commitment to tackling the issue of global poverty.

General accountability:
• Accountable for driving forward delivery of key project milestones and building relationships with national and local stakeholders through policy dialogue, strategic communications and capacity development activities.

Key job responsibilities:
• Lead the piloting and testing of private sector led, technology-inspired, market-based service delivery approaches to water and sanitation;
• Build strategic relationships in Ghana – wit policy  makers, municipal staff, SMEs, development partners – with the aim of effecting systemic change in the provision of water and sanitation services by the private sector;
• Research the institutional landscape applying to the non-sewered sanitation sector, provide technical assistance and policy support in the development and strengthening of private sector participation;
• Manage activities in the achievement of project milestones and manage an annual budget, ensuring expenditures are within approved budgets and according to local laws;
• Facilitate links to financing sources for private sector players to increase their reach to the BoP;
• Identify and manage short term assignments of visiting engineering and MBA students from WSUP partner universities;
• Capture and share key learning’s/insights from Ghana and WSUP programmes that influence key stakeholders, with support from the

WSUP M&E Manager;
• Represent WSUP Enterprises at relevant domestic and international conferences;
• Recruit and develop project staff as and when required, providing mentorship and guidance, ensuring clarity in their key responsibilities;
• Ensure good communications at all times between all internal and external contacts.

Internal contacts:
• WSUP Enterprises Manager
• Other WSUP Enterprises staff
c/o CARE Gulf of Guinea
Kumasi Sub Office
P.O. Box AS 18
Asawase, Kumasi
t: (+233) 051-61886/7
Company Limited by Guarantee No. 5419428 registered in England & Wales. Registered address: 2-6 Cannon Street, London EC4M 6YH
• WSUP support staff
• WSUP Ghana Country Programme Manager

External contacts:
• Government officials
• Local government staff
• Local businesses / entrepreneurs
• Universities

Person specification:
Educational/technical skills and qualifications:
• University degree in a field relevant to WSUP Enterprises such as water/sanitation, social sciences, business, institutional development, economics, finance, or engineering;
• At least 8 years of professional full-time experience in a similar field, either in private sector delivered water and sanitation services, private equity, general business management or similar private sector participation in basic services;
• Strong business experience including marketing, operations or consulting;
• Demonstrable experience in working independently as well as building, managing and motivating teams;
• Excellent written and oral communication skills, ability to present arguments and analysis in a clear and concise manner;

General/personal skills and qualifications:
• Entrepreneurial mind-set, able to come up with fresh, innovative ideas and act on them;
• Experience of working with small and medium enterprises
• Possesses strong skills in diplomacy, negotiation and patience
• Experience of working with human-centred design is beneficial.

Working conditions (e.g., travel, overtime, hours of operation):
• International travel at least once a year is required.
• WSUP offers compensation and benefits commensurate with experience.
Application requirements
Please download the application form and equal opportunities form from
Please send all completed documents to by 17:00 (GMT) on 24th May 2013.